Training program, assess appraisals and development of 'Access Card' library

A library of accessible, easy-to-use ‘access cards’ for accessible experinces is putting confidence into the heart of visitors and stimulating the economic activity for operators on the NSW Central Coast.

The sunny central coast region is leading the way in sustainable and thoughtful tourism development. The Access Agency partnered with the region to make strides in accesible tourism development. We were engaged in 2 stages across 2025 and 2026 providing a comprehensive accessibel tourism program. We undertook three accessible tourism training webinars- each focussing on an important element of access in the visitor economy. We then visited operators in the program, providing a ‘walk and talk’ access assessment. Finally, we produced ‘access cards’ for each of the participants – allowing visitors and guests to obtain crucial accessibility information to help them plan and visit with confidence.

We delivered a significant body of work across various areas:

• We conducted 12 site visits and ‘walk and talk’ assessments
• Delivered a program of 3, one-hour webinar sessions and mentoring
• Developed individualised access cards for each participant
• Provide council with design templates for ongoing development

Phase I

• Iris Lodge Alpacas
• Long Jetty ForeShore
• Australian Reptile Park
• Sun Valley Playspace
• Toowoon Bay Beach
• Central Coast Visitor Centre

Phase II

• Broken Bay Pearl Farm
• Somersby Falls picnic area
• Crackneck Point Lookout
• Gosford Regional Gallery
• Norah Head Lighthouse
• Walkabout Wildlife Sanctuary

The access cards visitors to pull together their own itineraries while the training and siate visits empower operators with a clear path forward - towards better accesibility, service delivery excellence and improved ROI.